Preparing for your appointment
Preparing and arriving for your in-office visit
- Symptoms: Call our office immediately if you develop any of the following symptoms prior to your visit: fever/chills, cough, shortness of breath, fatigue, sore throat, runny nose, muscle pain/aches, headache, vomiting, diarrhea, loss of taste or smell.
- Masks: Due to the ongoing public health emergency, all patients visiting our practices are required to wear a cloth face mask. Masks with valves, bandanas, and neck gaiters are not permitted
- Visitors: In an effort to minimize the spread of COVID-19 and other seasonal viruses, we would ask that patients refrain from bringing visitors to their appointments. Should you require a support person, they should remain in their vehicle for the duration of your visit. If you feel that it's essential to have a support person accompany you to your appointment, please call your provider's office to make those arrangements in advance.
- Screening: When you arrive to the office, you will be greeted by a member of our team, who will ask you a few questions and take your temperature. Once in the practice, please be mindful of social distancing and directional signage.
Preparing for your virtual health visit
To ensure that you have a successful visit, you must have:
- A smartphone or tablet, or laptop or desktop computer
- Good Wi-Fi and a strong internet connection
- A well-charged device
- Flexibility, because technology can be unpredictable at times!
Some other suggestions for a successful virtual health appointment include:
- Arrive 10 minutes early to the video conference.
- Make sure you are in a private, comfortable space or a secure environment where you can speak freely and openly about any questions or concerns.
For those who have been scheduled for a MyChart video visit:
- Your visit will be accessed by logging into your MyChart account or through the MyChart app.
- If accessing your visit from a mobile device, you should download the Zoom application prior to your appointment.