American Hospital Association honoring Main Line Health with Equity of Care Award

Main Line Health facilities

Bryn Mawr, PA — The American Hospital Association (AHA) has selected Main Line Health as recipient of its 2024 Carolyn Boone Lewis Equity of Care Award, Transforming Winner for creating and implementing strategies promoting equity in the community.

Main Line Health and two other Carolyn Boone Lewis Equity of Care Award honorees will receive the award at the AHA’s Leadership Summit in San Diego on July 21–23.

"By recognizing us the year after they honored the health system with the AHA Quest for Quality Prize shows our long track record of progress in diversity, equity and inclusion is groundbreaking,” said Rosangely Cruz-Rojas, DrPH, Vice President and Chief Diversity and Equity Officer, Main Line Health. “Healthcare is human care at Main Line Health, and I congratulate all our employees for their contribution toward this recognition. There is always more to do, of course, and we pledge to continue on this path.”

The AHA listed numerous initiatives by Main Line Health in its June 5 award announcement:

  • To ensure personalized care experiences from the beginning, Main Line Health conducts thorough interviews to determine patients’ preferred titles/names, languages spoken and other demographic data while also discussing visiting hours, dietary requirements and access to patient advocates.
  • Continuous improvement in the patient care experience, a top priority for Main Line Health, is accomplished through employee training programs and accountability measures, ensuring that patient experience goals flow through all levels of the organization.
  • Initiatives like diversity, equity and inclusion training for all employees and leaders and implementing employee resource groups, lunch and learns, and listening circles contribute to a culture focused on delivering equitable care and fostering a diverse workforce reflective of the communities served.

Main Line Health’s commitment to diversity, equity, and inclusion is embodied in workforce representation and community collaborations, evident with diversity and representation on the Board of Governors, in leadership roles, among physicians, and in creating more internal pathways for entry-level employees. Main Line Health stratifies more than 100 quality and safety metrics by race, ethnicity, language, gender, age, zip code and other characteristics and has embedded healthcare equity metrics and initiatives in its clinical environment and service lines while creating accountability for senior leaders and the board.

In addition, Main Line Health partners with the Together for West Philadelphia coalition to foster collaboration among healthcare institutions and community organizations. Main Line Health addresses societal factors that impact health through programs like stroke education targeting vulnerable communities and expanding the community health worker workforce to close gaps for discharged patients with social needs.

“Unfortunately, disparity of care in healthcare is something too many in this country experience, said Jack Lynch, FACHE, President, and CEO, Main Line Health. “At Main Line Health, along with our colleagues at the American Hospital Association, we are committed to identifying these disparities and doing everything we can to eliminate them. I am extremely proud of the progress we have made, but as Dr. Cruz-Rojas said, there is more to do!”

Read more at www.aha.org

About Main Line Health

Founded in 1985, Main Line Health is a not-for-profit health system serving Philadelphia and its suburbs. Main Line Health's commitment — to deliver safe, high-quality, equitable and affordable care for treating and curing disease, playing an important role in prevention and disease management, as well as training physicians and other health care providers — reflects our intent to be the region's premier choice for clinical care, research, and education. A team of more than 13,000 employees and over 3,500 employed and independent physicians and advanced practice providers care for patients throughout Main Line Health.

At Main Line Health's core are four of the region's most respected acute care hospitals — Lankenau Medical Center, Bryn Mawr Hospital, Paoli Hospital and Riddle Hospital — as well as one of the nation's premier facilities for rehabilitative medicine, Bryn Mawr Rehab Hospital.

Main Line Health also includes Mirmont Treatment Center for drug and alcohol recovery; Main Line Health HomeCare & Hospice, which includes skilled home health care, hospice and home infusion services; Main Line Health Centers, primary and specialty care, lab and radiology, and other outpatient services located in Broomall, Collegeville, Concordville, Exton, King of Prussia and Newtown Square; Lankenau Institute for Medical Research, a biomedical research organization; and Main Line HealthCare, one of the region's largest multispecialty physician networks.

Main Line Health is the recipient of numerous awards for quality care and service, including the prestigious American Hospital Association Quest for Quality Prize, highest tier ratings from the Centers for Medicare & Medicaid Services (CMS) for Overall Hospital Quality and systemwide recognition in the 2023-2024 U.S. News & World Report Best Hospitals rankings. Main Line Health is committed to creating an environment of diversity, respect, equity and inclusion, has proudly received awards in this area and has embraced the American Hospital Association's #123forEquity Pledge to Act to eliminate disparities in care. We are dedicated to advancing patient-centered care, education and research to help patients stay healthy and live their best lives.

For more information, visit mainlinehealth.org and connect with us on social media:

LinkedIn: www.linkedin.com/company/main-line-health
Facebook: www.facebook.com/mainlinehealth
X (formerly known as Twitter): www.twitter.com/mainlinehealth
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Contact

Larry Hanover
Communications Manager
Office: 484.580.1186
[email protected]