Riddle Hospital

Hospital
Riddle Hospital
1068 West Baltimore Pike
Media, Pennsylvania 19063

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Patient resources

Riddle Hospital knows that each family has unique health needs, and we believe in making care compassionate, convenient and personalized to better serve you. We want you and your loved ones to feel comfortable and confident in our care—after all, you’re not just our patients, you’re also our neighbors. 

Riddle hospital building

About Riddle Hospital

Riddle Hospital is committed to providing the services and health care each member of our community needs to take charge of their health and make the right decisions for themselves and their families. After more than 60 years of care, we remain steadfast in this commitment. All our services are managed by a dedicated team of health professionals and advanced technology to give you better care with greater comfort. 

Specialties

Riddle Hospital offers a variety of specialty care from experts who believe in collaboration and compassion. 

Primary Care

Experience comprehensive and compassionate primary care and family medicine services at Main Line Health, delivering advanced care for your overall well-being.

Maternity (Obstetrics)

Our board-certified gynecologists are dedicated to serving you at every stage of your life, from adolescence to menopause and beyond. Whether you need treatment for common gynecological issues or advanced therapies and surgical expertise, we're here to provide comprehensive care and support.

Cancer Care

From diagnosis and throughout treatment, Main Line Health cancer specialists (oncologists) provide compassionate care for you and your loved ones through all stages of cancer treatment.

Heart and Vascular Care

The cardiologists and cardiovascular surgeons at Main Line Health work together to improve the detection and prevention of heart disease with the latest treatment options.

Billing and insurance

We don't want you to feel stressed about payments after you go home. Want to learn more about price transparency, itemization or requesting an estimate? Here's what you need to know about billing.

Visiting our campus

Providing a safe environment for patients, visitors and staff are integral to our focus of delivering high-quality care. Main Line Health requires visitors to obtain a temporary visitor's badge from our Greeter Service Ambassadors located at the main entrance of our hospitals. A government-issued ID (state ID, driver's license, passport, etc.) is required to receive a visitor's badge. 

Explore the resources below to learn more about how Riddle Hospital can help you and your loved ones.  

Directions and parking

Address

Riddle Hospital
1068 West Baltimore Pike
Media, Pennsylvania 19063

Get Directions from Google Maps

By car

From Center City Philadelphia (Northeast): Take Interstate 95 South to PA 476 North. Take Exit 5 (Springfield/Lima). Continue on US Route 1 South (Media Bypass) toward Lima, approximately four miles. Bypass merges onto Business Route 1 South (Baltimore Pike). Pass under Route 352 (Middletown) overpass. Stay in the left hand lane, turn left at the second traffic light (West Entrance). Follow signs for your destination.

From City Line Avenue (North): Take City Line Avenue, US Route 1 South (approximately 15 miles). Route 1 will become Media Bypass as you cross under overpass, juncture with Route 320. Continue on US Route 1 South (Media Bypass) toward Lima, approximately four miles. Bypass merges onto Business US Route 1 South (Baltimore Pike). Pass under Route 352 (Middletown) overpass, Stay in the left hand lane, turn left at the second traffic light (West Entrance). Follow signs for your destination.

From Route 202 and Route 1 (West): Take US Route 1 North (Baltimore Pike) approximately eight miles. After intersection with Route 452 (Pennell Road) stay in right hand lane for approximately 0.5 miles. Turn right at second traffic light (West Entrance). Follow signs for your destination.

From Scranton and Allentown (North): Take PA Turnpike (Northeast Extension) 476 South to Mid County Interchange. After toll booths continue South on Route 476 (Blue Route), take Exit 5 (Springfield/Lima) US Route 1 South (Media Bypass) toward Lima approximately four miles. Bypass merges onto Business US Route 1 South (Baltimore Pike). Pass under Route 352 (Middletown) overpass. Stay in the left hand lane, turn left at the second traffic light (West Entrance). Follow signs for your destination.

From Wilmington, Delaware (South East): I-95 North to Exit 2 (Boothwyn), Route 452. Take Route 452 North approx. 5.7 miles to US Route 1 North. After approximately 0.5 miles, stay in right hand lane, turn right at the traffic light. Follow signs for your destination.

By bus or train

From Center City Philadelphia and Southwest to Media:

By Train: From Philadelphia's 30th Street Station, Suburban Station or Jefferson Station, take SEPTA's Regional Rail Media/Elwyn Line to Elwyn. Elwyn Station is located approximately two miles southeast of Riddle Hospital on Elwyn Road. SEPTA bus #117 to Penn State will drop you off at Riddle Hospital. Taxi service can be called from the station.

From the airport:The SEPTA Regional Rail Airport Line runs from the Philadelphia International Airport to 30th Street Station, where you can take SEPTA's Regional Rail Media/Elwyn Line to Elwyn.

Parking

Valet parking and self-parking are both available. Free surface lot spots on campus are limited and first come, first serve for patients. Hospital shuttles are an available resource.

All oversized vehicles will be directed to park in the flat lots surrounding the West and South Garages. Clearance for both garages is 6' 10".

Parking changes coming to Riddle Hospital

Effective September 1, 2024, all campus parking garages will accept electronic payments only. Cash transactions in the garages will not be available.

Through August 31, 2024:

  • Construction in the entrance and exit lanes will take place from July through August 31, 2024. Patients and visitors paying with cash during the construction phase can pay in the exit lane.
  • During the construction phase, a $3 flat rate will be charged except for those parking 30 minutes or less, which will continue to be complimentary.
  • Discounts for seniors, veterans and those with disability parking placards will remain available. These discounts must be obtained from the greeter services/hospitality desks located in the main lobby, on the ground level of Health Center 3 and at the bridge entrance from the South Garage.
  • Hospital shuttles will continue to operate and be an available resource.
  • There are free surface lots located behind Health Center 3 and between the West Garage and patient Pavilion. These spots are limited and first come, first serve for patients.

After construction is completed, and effective Sunday, September 1, Riddle Hospital will move to standardized rates used across Main Line Health. The new rates will be:

Parking garages

  • 0 to 30 Minutes – Complimentary
  • 31 Minutes to 3 hours – $5
  • 3 hours to 8 hours –$7
  • Over 8 hours to 24 hours – $12

Valet parking (at Health Center 3)

  • $7 flat rate

Discounts for seniors, veterans and those with a disability

  • Seniors and Physically Disabled: $3 flat garage rate, $5 flat valet rate
  • Veterans: Free parking and valet

We understand this may be inconvenient and appreciate your patience and understanding as we make these changes to standardize our parking operations. Thank you for trusting us with your care.

Navigating our campus

The Riddle Hospital campus consists of our main hospital, four health center buildings, three parking garages and ground-level parking.

View our campus map.

Visiting hours

Patients are permitted to have visitors from 8 a.m. to 9 p.m., Monday through Sunday, as long as it is not disruptive to their healing. Patients are permitted to have two visitors at a time, and visitors are allowed to swap out throughout the day. Visitors can request to stay overnight with patients. Children below the age of 12 must be accompanied by an adult.

Visitation is always at the discretion of the patient's care team. Main Line Health staff will facilitate this to the best of their ability and may need to limit or restrict visitors to protect the health, privacy and safety of the patient. The patient has the right to be made aware of any clinical limitations or restrictions.

Frequently called phone numbers

Main number: 484.227.9400

Billing department:484.829.6060

Cashier: 484.227.3191

Chaplain: Dial 0 from hospital phone

Community education: 1.866.CALL.MLH (1.866.225.5654) 

Emergency room: 484.227.8215

Financial counseling: 484.227.3185

Gift shop: 484.227.3335

Home care services: 484.580.1500 

Hospital operator: Dial 0 from a hospital phone 

Interpreters: Dial 0 from a hospital phone 

MRI Scheduling: 484.227.2640

Nutrition counseling services: 484.227.3490

Outpatient laboratory: 484.227.3301

Outpatient registration: 484.227.3022 

Patient advocate: 484.227.3686 

Physician referral: 1.866.CALL.MLH (1.866.225.5654) 

Radiology scheduling: 484.227.2640

Riddle HealthCare Foundation: 484.227.3651

Security: Dial 0 from hospital phone

Social Work: 484.227.3724

Speech and hearing impaired calling assistance: Dial 0 from hospital phone 

Volunteer office: 484.227.3170

Patient guide

As part of Main Line Health, we provide you the services of an exceptional team of highly skilled and dedicated individuals. While each staff member is a specialist in his or her chosen field, we all share a common commitment to your good health and well-being.

Providing a safe environment for patients, staff and the community is integral to our focus of delivering high-quality care. Main Line Health requires visitors to obtain a temporary visitor's badge from our Greeter Service Ambassadors located at the main entrance of our hospitals. A government-issued ID (state ID, driver's license, passport, etc.) is required to receive a visitor's badge.

View the Riddle Hospital patient guide.

Patient advocacy information

Our staff is available to help you and your family with questions or complaints concerning your stay and to explain hospital policies and procedures. Main Line Health encourages you and your family to openly communicate with your physicians, nurses and other caregivers to resolve your questions and concerns. Riddle Hospital wants you and your family to feel comfortable raising questions, concerns, complaints or other issues.

For assistance, contact the hospital's patient advocate at 484.227.3686.

To share your concerns, suggestions or experience with any Main Line Health hospital, please contact our Patient Relations Department by calling: 1.484.337.2662. You or your representative can also file by mail by sending your written grievance to Regulatory Department, Gerhard Building, 130 South Bryn Mawr Avenue, Bryn Mawr, PA 19010, fax to 1.484.337.2013, or email [email protected].

Please note that this fax number is not to be used for medical record requests.

Honors and awards

Having received numerous accolades and awards, Riddle Hospital has been nationally recognized by ratings organizations for its high-quality patient care. The hospital has been recognized by The Joint Commission, the nation's premier health care accrediting organization, on key quality measures. Additionally, Riddle has received awards from HealthGrades for its maternity services, and the U.S. News & World Rreport High Performing for Maternity Care, Society of Cardiovascular Patient Care for consistent and quality cardiac care. 

Our Practices

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